You may returnyour web order within 14 days from the shopping date at the store of your choice or by mail. Online purchases may not be returned at BC locations. Web order return policy only applies to Alberta, Kelowna, Winnipeg and Saskatoon stores. All shipping costs, including returns costs are non-refundable.
In-store Purchase Returns
Regular priced merchandise may be returned for a full refund up to 14 days from the date of purchase. Sale priced merchandise may be returned for a full refund up to 7 days from the date of purchase. Refunds will be credited in the same manner the purchase was made.
For all returns:
Items must not be washed, worn or damaged.
All original tags must be attached
You must present a valid receipt/proof of purchase
The following items are final sale and not eligible for return or exchange:
Sale items marked at 50% off or greater
Gift Cards may not be redeemed for cash. Giftcard with a gift receipt are returnable for up to 30 days for store credit.
Orders purchased via PayPal will not be refunded at this time, however, we will refund your purchase on store credit which can be used in-store.
Online Purchase Exchanges
We are not able to offer exchanges online. We recommend returning your order and placing a new order online.
We do not offer price adjustments for online/in store purchases. Our promotions cannot be applied towards previous purchases.
* The above return policy only applies to Alberta, Kelowna, Winnipeg and Saskatoon stores.
* Online purchases may not be returned or exchanged at British Columbia store locations (excluding Kelowna).
Free Shipping Over $ 200 In Canada Free Pickup In Store no minimum Orders are taking longer than usual to process due to current circumstances - if you have any urgent concerns please email firstname.lastname@example.org